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State Farm® Insurance Agent Monica Story

5 out of 5 average rating (147 reviews) View Monica Story's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Lyndsey Davis

September 23, 2023

5  out of  5 rating by Lyndsey Davis
"I was in a bad car wreck a few months ago and Connie has been so amazing helping me with my claim and helping me get a new quote for the new car!"

Heath Bracken

September 22, 2023

5  out of  5 rating by Heath Bracken
"Great customer service with Connie! I called to get a new quote and she not only stayed late to get it done but did a great job taking the time to make sure I understood the coverage options. This isn’t my area of expertise, but she went through each item explaining the pros and why they would make sense. Insurance is definitely something you don’t want to be wrong with when you need it. Thank you again Connie!"

Marla Somoskey

September 21, 2023

5  out of  5 rating by Marla Somoskey
"I really like working with this State Farm agency. They are hands on and you don't speak to a machine. Very nice and great rates. I would highly recommend them to anyone looking."

Colleen Cameron

September 20, 2023

5  out of  5 rating by Colleen Cameron
"Monica and her team are awesome! Very professional and easy to work with."

Anissa Turner

September 20, 2023

5  out of  5 rating by Anissa Turner
"Prompt, polite, and consistent response from the team…and everyone is appreciated!!!"

K Lairmore

September 19, 2023

5  out of  5 rating by K Lairmore
"Great experience getting my auto insurance switched over with Hayden! He was friendly, personable, and made the process super quick and easy."

Eric Fisher

September 8, 2023

5  out of  5 rating by Eric Fisher
"Monica and her team took great care of my insurance needs. They where pleasant and followed up constantly. Very professional with great pricing. Excellent experience."

K Miller

September 7, 2023

5  out of  5 rating by K Miller
"I went in to get a car insurance quote and Connie and Monica went above and beyond to get me the price I wanted. Everyone in the office is very friendly and helpful. I highly recommend them for any of your insurance needs!"

Kate Trinh

August 31, 2023

5  out of  5 rating by Kate Trinh
"My insurance carrier kept increasing the rates and I found this office on Yelp and decided to give them a call. I was fortunate enough to be connected with Hayden Worrell, who is not only personal, professional, and extremely timely but also was able to provide me with a quote that was very competitive for home & auto insurance. Hayden goes out of his way to keep me updated on the status of the policies, and always either answers phone calls or calls right back. I highly recommend Hayden if you're looking for an insurance agent. Give him a call!"

Ameya B

August 28, 2023

5  out of  5 rating by Ameya B
"Hayden was extremely detailed and helped me through the process of switching to State Farm. He provided scenarios that ensured proper coverage while saving money."

colormeoopsie

August 27, 2023

5  out of  5 rating by colormeoopsie
"I was in trouble. I’m only 18 and was buying my first car. I was exhausted as it was 10am when I first arrived at the dealer and suddenly it was 5. Finally though the dealer asked me if I had picked an insurance yet. I hadn’t of course I’m a first time buyer doing everything independently. He offers me to talk to his insurance which is Geico. I get on the phone with a girl named Hilary and she tells me the lowest she can do is $600 a month. The lowest possible coverages lowest everything. I knew that number couldn’t be real. I am a big fan of Ludwig who recently played in the Statefarm neighborhood/gamer hood. And I knew Jake was the man I needed to find because like a neighbor he’s always there. I called Statefarm and was greeted in such a friendly way but also completely aware of the urgency and quickness needed in my situation as the dealer guy was waiting and I was hiding in the bathroom. Even when I did the quote alone I saw a low of 400 but Connie who was helping me was a goddess I didn’t know existed. She got me to $155 a month???? It’s unreal the sweetness kindness understanding and overall compassion Connie had towards me in our call and the amazing rate she got me. State Farm is there."

Chris Fry

August 17, 2023

5  out of  5 rating by Chris Fry
"I am thrilled to have found Monica to help us figure out the right insurance coverage for our home and autos. She took the mystery out of it by thoroughly explaining and answering our questions. I have peace of mind knowing I can rely on her expertise and experience,"

Haley Simonton

July 10, 2023

5  out of  5 rating by Haley Simonton
"Great customer service and a GREAT price on my policy."

Clay Piercy

June 16, 2023

5  out of  5 rating by Clay Piercy
"Connie and Monica provided a comprehensive review of my insurance needs and were super friendly and thorough throughout the process."

Mohammad Ejaz

June 2, 2023

5  out of  5 rating by Mohammad Ejaz
"Great Service & Great Prices & Great Staff Monica Is Great"

Tom Weber

May 17, 2023

5  out of  5 rating by Tom Weber
"Great experience with State Farm and Monica Story Agency. Connie was a pleasure to deal with."

Geoffrey Yule

April 11, 2023

5  out of  5 rating by Geoffrey Yule
"Hayden is the best insurance agent I have worked with to date. He made the process simple and painless, while saving me money in the process."

Erin Minnich

April 4, 2023

5  out of  5 rating by Erin Minnich
"When I called Christian helped me out, she was so amazing, very friendly and super helpful. I will definitely continue to use this State Farm Branch because of her, not to mention it's less expensive than the insurance I had before. Overall I am very happy with my experience!"

Chuck Johnson

March 31, 2023

5  out of  5 rating by Chuck Johnson
"Fast and immediate response to my call for assistance with my auto claim. Always ready to answer my questions on insurance needs."

Jose Gaytan

March 27, 2023

5  out of  5 rating by Jose Gaytan
"Monica and her team are amazing, courteous and very professional. They are always thinking about their customers and their well-being. So if you’re thinking about any financial products and want that peace of mind, this is the team you want on your side."

Laura Higgins

March 2, 2023

5  out of  5 rating by Laura Higgins
"Monica and her team have been an absolute pleasure to work with. Recently, Michelle walked me through the process of submitting a claim and answered any questions I had. She made all of the information easy to understand and made sure I was comfortable with each component. She’s fantastic!"

Julesa Torres

February 24, 2023

5  out of  5 rating by Julesa Torres
"Monica has helped me so much and has been such a great agent!! She answers any questions I have and works with anything I may need. By far one of the greatest out here!!"

Charles Burditt Reggie

February 14, 2023

5  out of  5 rating by Charles Burditt Reggie
"Monica was very professional and knowledgeable.She made it easy for me to comprehend and I didn't realize that they do a whole lot more than just insurance."

Rodrigo Muniz

January 31, 2023

5  out of  5 rating by Rodrigo Muniz
"Excellent place to have your insurance quotes, good service and awesome insurance prices. I did my auto, motorcycle and home insurance today."

Poulad Nikkhah

December 10, 2022

5  out of  5 rating by Poulad Nikkhah
"Very good and perfect service I recommend to Pflugerville and Hutto neighborhood I had so much satisfaction about this office"