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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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omkar champhekar

May 28, 2024

5  out of  5 rating by omkar champhekar
"I just got my auto insurance at this office. Hayden Worrell is super quick to respond and answered all my question thoroughly. Glad to see such a good customer service which is quite rare these days"
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j P

May 22, 2024

4  out of  5 rating by j P
"Connie called me back promptly at the date and time I asked her to. She had all paperwork prepared and she explained clearly all coverage, limits, and discounts on the quote. Connie was very easy to work with and I feel like we will have a wonderful working relationship."
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Ashley Dolezal

May 10, 2024

5  out of  5 rating by Ashley Dolezal
"Our agent, Michelle, was seriously awesome. She provided us with the info we needed, was very knowledgeable but also not pushy. We had a very positive experience making the switch to State Farm."
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Brett Van Voorhees

April 29, 2024

5  out of  5 rating by Brett Van Voorhees
"I absolutely love these folks! They couldn’t possibly be more friendly and helpful if they tried. I wish there were two more stars that I could give!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
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LaJuana Smith

February 21, 2024

5  out of  5 rating by LaJuana Smith
"The person I spoke to was extremely courteous and helpful"
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charlie Christensen

February 20, 2024

5  out of  5 rating by charlie Christensen
"I love the people, they are always so sweet and kind and helpful and professional."
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Margie Artie

February 19, 2024

5  out of  5 rating by Margie Artie
"I was about to to lose my discount for being unable to host my mileage and my agent, Hayden, reached out for my number."
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Bob Yeager

February 15, 2024

5  out of  5 rating by Bob Yeager
"i have never been disappointed in the service i have received from the people that staff this State Farm office. i signed on with them back in the 90's (was Daryl Mitchell then) for my auto and Round Rock office insurance and i would never think of changing. Monica has been a great follow up, and everyone in the office seems to take great pleasure in "going the extra mile" to take care of my needs. 'So grateful that they are here. Bob Yeager"
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Sean VanAuken

February 13, 2024

5  out of  5 rating by Sean VanAuken
"Monica and Amanda are awesome!! Best team ever! I know whenever I call or need them, they're there to help me! Thank y'all sooo much!"
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Marcus Soliz

February 9, 2024

5  out of  5 rating by Marcus Soliz
"Awesome place! Definitely recommend. 10 out of 10 for sure"
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LInda Stanton

February 8, 2024

5  out of  5 rating by LInda Stanton
"My State Farm agent, Monica Story and her staff have been so helpful to me! I recommend that anyone looking for a reliable insurance agency choose this agency!!"
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Nita Tribble

February 8, 2024

5  out of  5 rating by Nita Tribble
"Amanda is always so easy to work with, very friendly and helpful."
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Kathy Granato

February 6, 2024

5  out of  5 rating by Kathy Granato
"Monica and her staff are so helpful! Thank you, Amanda, for your amazing assistance with setting up the renters insurance for my new patio home."
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Missy Wade

February 6, 2024

5  out of  5 rating by Missy Wade
"Monica and her team are excellent. Every time I require service, they are a step ahead of me. I truly value each of them."
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Therion Mitchell

February 6, 2024

5  out of  5 rating by Therion Mitchell
"Best customer service ever. I really enjoyed the fact that they answer the phone when you call and they’re there when you need them."
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Brittney Shelton

February 1, 2024

5  out of  5 rating by Brittney Shelton
"Connie was amazing !! Definitely want her as my POC ❤️"
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Michael Arthur

December 29, 2023

5  out of  5 rating by Michael Arthur
"Great customer service and Mr Hayden is very knowledgeable and took the time to explain all the options I had to choose from. Highly recommend."
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Jacqlyn Perla

December 22, 2023

5  out of  5 rating by Jacqlyn Perla
"Connie was great, very informative and helped to get our rates down after a statewide increase."
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x x

December 14, 2023

5  out of  5 rating by x x
"First of all - Connie 💜 I think the world of you! This company has worked with me through a very rough time and helped me get insured and on the road. Best pricing and I love the drive safe and save option. It’s saved me a lot of money and provides details on driving habits. Thank y’all for everything. 10 out of 10."
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Sherry White

November 7, 2023

4  out of  5 rating by Sherry White
"Cassandra was amazing! She was knowledgeable, intuitive and great to work with. If you like excellent customer service, this is the place to go! Cassandra was going to be out of the office for a while but said that Monica would follow up with me and Monica contacted me almost immediately. And guess what?!? They both thanked me for contacting them. That’s the kind of customer service that we’ve been missing!"
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Tom Joy

October 18, 2023

5  out of  5 rating by Tom Joy
"Excellent service. Friendly and knowledgeable. Thanks Hayden!!"
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Kathy Koshy

October 18, 2023

5  out of  5 rating by Kathy Koshy
"Requested a quote. Got very timely follow up, clear communication, patience answering all questions thoroughly. Haven’t had auto/home insurance service this good for 25 years. It was refreshing!"
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Majo Yerovi

October 9, 2023

5  out of  5 rating by Majo Yerovi
"I called Connie to get my auto insurance and she explained everything very clearly, point by point and also gave me examples to understand better every coverage situation! It was amazing!! Definitely would recommend ♥️"
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Michael Hoffman

October 2, 2023

5  out of  5 rating by Michael Hoffman
"Awesome place! I don't think you will find any people more friendly and more helpful than the people who work here. If you need insurance go here, you will not regret it."
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Chance Harris

September 28, 2023

5  out of  5 rating by Chance Harris
"Hayden spent more time with me than any other agent I’ve ever worked with. He took the time to ask questions and understand my situation and give me a policy that works best for me and my family. 10/10 would recommend!"