State Farm® Insurance Agent Monica Story
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jody Dvorak
March 19, 2026
"Very knowledgeable and a great help with things I didn't even know about different policies."
Lisa Canales
March 19, 2026
"State Farm and Monica my agent really goes out of her way to assist in my insurance needs. Her experience and knowledge helped me make the right choice with my insurance changes. . 💕 💞 ♥️"
"Lisa, Thank you so much! It's always my pleasure to provide you with exceptional service and expert guidance for your insurance needs. I enjoy our conversations and value your business. Your kind words mean a lot to me and motivate us to continue delivering the best support possible! ~ Monica Story, Owner"
Dina Haines
March 18, 2026
"Monica Story is very attentive and returns a call back immediately to address your matters. Brian is very thorough and ready to assist. All the staff great work!"
"Dina, Thank you so much for your wonderful 5-star review! You've been a wonderful part of the Story Team family for many years and we appreciate you! Im so happy to hear that Bryan provided you with attentive and thorough service. Our entire team strives to offer the best support possible, and your kind words mean a lot to us. If you ever need anything else, please don’t hesitate to reach out! ~ Monica Story, Owner"
David Ginn
March 16, 2026
"Monica and her team were extremely professional! Absolutely top notch. I could not be happier!!"
"David, Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience with my office and the team. Your kind words mean a lot to us and motivate us to continue delivering top-notch service. We couldn’t be happier to have made you so satisfied! ~ Monica Story, Owner "
William Johnson
March 14, 2026
"I would like to take a moment to thank Bryan at State Farm for his diligence, patience and walking me through the process of getting my home and auto insurance. Bryan you went above and beyond and I’m grateful to have you as my agent at State Farm. Sincerely, Bill Johnson"
"Thank you so much, Bill, for your kind words! I'm thrilled to hear that Bryan provided you with such diligent and patient support throughout your home and auto insurance process. Bryan truly goes above and beyond for our clients, and we’re grateful to have him on our team. We’re happy to have you with us at State Farm and look forward to continuing to serve you! ~ Monica Story, Owner "
Sierra Tupolo
March 13, 2026
"Great customer service. Makes setting up insurance easy."
"Thank you so much, Seirra! We’re glad to hear that we made setting up your insurance easy and provided great customer service. Your feedback means a lot to us, and we look forward to continuing to assist you with all your insurance needs! ~ Monica Story, Owner"
Kavinda Flavio
March 12, 2026
"Corina was very helpful and professional during our recent interaction. She took the time to explain everything clearly and made the whole process smooth and easy. I really appreciate her support and excellent customer service. Highly recommend working with her!"
"Kavinda, Thank you so much for your kind words and recommendation! I'm thrilled to hear that Corina provided you with clear explanations and made the process smooth and easy. We’ll be sure to share your praise with her. Your support means a lot to us, and we look forward to being your local agent and assisting you when you need us! ~ Monica Story, Owner"
Andrea Mays
March 12, 2026
"I worked with both Monica and Hayden over the past few years and can honestly say they are far and above the best insurance agents I have ever worked with. Insurance is confusing, and they take a lot of time to talk to you and explain complicated concepts and pricing, and they provide excellent recommendations for the best coverage at the best rates. Monica even helped me select my Medicare supplement. I highly recommend this office."
"Andrea, Thank you so much for your kind words! It’s wonderful to hear that we've been able to guide you through the complexities of insurance and help you find the best coverage and rates for your individual needs. Medicare enrollment and options can be overwhelming & confusing but we love teaching our customers about their options and finding the optimal solution to protect you. We are extremely grateful for the opportunity to be your local agent. Please don’t hesitate to reach out anytime! ~ Monica Story, Owner "
Geri Willson
March 5, 2026
"I had lots of help from Monica’s team, and were a pleasure to work with!"
"Geri, Thank you for sharing your experience with my team! It's always our pleasure to work with you too. Thenk you for choosing my office and State Farm to protect you. We do our best to make doing business with us easy and local. ~ Monica Story, Owner"
Karen Smith
March 5, 2026
"She cleared up confusing documents for me."
"Karen, thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~ Monica Story, Owner #statefarmauto #statefarmhome"
Anne Couch
February 26, 2026
"Regina was incredibly helpful with a billing issue. They are always courteous, helpful, and quick to respond . Everyone is very knowledgeable and professional ."
"Anne, Thank you so much for your kind words and 5-star review! I'm delighted to hear that Regina was able to assist you promptly and professionally with your billing issue. Providing courteous and knowledgeable service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need anything else with your homeowners or vehicle insurance! ~ Monica Story, Owner #statefarmauto #statefarmhome"
Patricia M. Melgarejo
February 26, 2026
""I recently had an accident with my daughter, and I can’t thank State Farm enough for their incredible support. Their customer service was top-notch and made a stressful situation so much easier to handle. Truly a great company that stands by its customers. Highly recommend!""
"Patricia, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service and that you were pleased with your quote and monthly payment. Your happiness is our top priority, and we're delighted to have you as a very happy client, particularly after a claim. We are truly glad you & your daughter are OK. If you need anything else in the future, please don't hesitate to reach out. Thanks again! ~ Monica Story. Owner "
Christie Clakley
February 25, 2026
"In a world where many people make promises, but few deliver Michelle McDonald at State Farm/Story Insurance team is the real deal. She has consistently gone above and beyond to help me with both my renters and auto insurance. It’s rare to find an agent who is not only professional, but also an amazing person to talk to. If you want someone that’s truly on your side who delivers on every promise, I can’t recommend Michelle enough! Thank you for everything you do. C. Clakley"
"Christie, Thank you so much for your wonderful review! It means a lot to us that you feel truly cared for and valued. We’re grateful for your trust and kind words, and we’ll be sure to share your feedback with Michelle. If you ever need anything else, we’re always here to help! ~ Monica Story, Owner #homeinsurance #carinsurance"
Carrie Gracey
February 19, 2026
"We originally had a few issues concerning replacing our roof, but our roofing company advocated for us and we ended up quite satisfied with the results. Corinna was very helpful too!"
"Carrie, Thank you so much for your 5-star review! We truly appreciate your kind words and are glad to hear that Corina and our team were able to support you throughout the process. We understand that dealing with roof damage claims can be challenging, and we're always here to advocate for our customers to ensure the best possible outcome. We're happy that you are satisfied with the final results and grateful for the opportunity to assist you with your insurance protection needs. If you ever need anything else, please don't hesitate to reach out! ~ Monica Story, Owner #statefarmhome #statefarmauto"
Monica G
February 17, 2026
"I’ve been with State Farm for 10 years now and truly couldn’t ask for a better agency. They are always incredibly quick to respond and take the time to clearly answer every question I have. They’ve supported me through multiple phases of life and have been especially helpful in explaining Texas-specific policies as someone who moved from out of state. A special thank you to Corina, who has consistently gone above and beyond to make everything seamless and easy to understand. I highly recommend this knowledgeable, responsive, and genuinely caring team!"
"Monica, Thank you so much for your wonderful review and for being such a valued State Farm client for the past 10 years! I'm so happy to hear that we've been able to support you through all the different phases of life and that Corina was able to make your insurance updates simple and less confusing. Corina will be especially happy to know her efforts have made a difference for you. It means a lot to us that you feel cared for and well-informed—that’s exactly what we strive for every day. Thanks again for recommending our agency and for your continued trust! We’re always here whenever you need us. ~ Monica Story, Owner #statefarminsurance #monicastorystatefarm"
Ciara
January 30, 2026
"I am now a brand new State Farm customer thanks to Andrea's thorough assistance! I needed to switch insurance companies in a short timeframe and due to my current work schedule I could not speak over the phone or meet in person. I reached out to multiple insurance agents and Andrea (State Farm) was the only one that was willing to work with me through text/email. I am so grateful and we are now covered! She was so helpful and made sure the process was smooth!!! Thank you, Andrea!!!!!"
"Ciara, Thank you so much for your kind words! Andrea is dedicated to providing flexible and attentive service, and it’s wonderful to hear she was able to assist you seamlessly despite your busy schedule. We’re glad to have you as part of the State Farm family and look forward to supporting you moving forward! ~ Monica Story, Owner #statefarmauto #statefarmhome"
Ann Escajeda
January 20, 2026
"Thank you Corina for updating my info. State Farm people are all super friendly and provide a professional service. Very informative on options and a pleasure to do to business."
"Thank you Ann! It's such a pleasure doing buiness with you too. Thank you for trusting us to take care of your insurance needs. It was great seeing you yesterday and taking a photo with Jake! ~ Monica Story, owner"
Coleen Webb
January 15, 2026
"Andrea was nice, helpful and attentive. She took good care of me and made sure I was getting the best possible deal."
"Coleen, Thank you for your wonderful feedback! Andrea takes great pride in providing attentive and personalized service, and it’s great to hear she made sure you received the best possible deal. We appreciate your trust and look forward to assisting you again in the future! ~ Monica Story, Owner #statefarmcarinsurance #statefarmhutto #storyteamtx"
Erica
January 6, 2026
"Andrea was great! She is very friendly, explained everything to where I understood!"
"Erica, Thank you so much for your kind words! I'm happy to hear that Andrea provided friendly and clear support. She truly goes above and beyond to provide the best customer service. She's so patient and enjoys helping! We appreciate your feedback and look forward to protecting you here at our State Farm agency! ~ Monica Story, Agent #homeinsurance #autoinsurance"
Carlos Van Brakle Matos
December 18, 2025
"Cada vez que llamo por alguna razón pido que me atienda Regina Rubio. Siempre que que solicito su ayuda excede mis expectativas, su explicación, amabilidad y paciencia son magníficas, en cada llamada termino más q satisfecho con su ayuda. Excelente su trabajo y dedicación !!!"
"Carlos, Thank you so much for your wonderful review! I'm so pleased to hear that Regina consistently provides you with exceptional service. Your kind words about her explanations, kindness, and patience truly mean a lot to us. We will be sure to share your feedback with Regina, as it’s a great encouragement. We appreciate your continued trust and look forward to assisting you again! ~ Monica Story, Owner #storyteamtx #statefarmauto"
Brock Walker
December 10, 2025
"Monica was a phenomenal help on fulfilling my insurance needs. She explained coverages, savings, and policies eloquently, and reassured my decision to switch to State Farm. I highly recommend her as your future insurance agent. She was also very accommodating with her availability ensuring that I got taken care of in a timely manner after a new vehicle purchase and switching from my previous provider."
"Brock, Thank you so much for your kind words and leaving us a review! I'm so glad we could make your insurance transition smooth and reassuring. Your recommendation means a lot to us, and I'm glad I was able to accommodate your needs promptly, especially during such an important time. If you ever need anything else, please don’t hesitate to reach out. Welcome to the State Farm family! ~ Monica Story, Agent #monicastorystatefarm #storyteamtx #statefarmauto"
Melissa Andrews
December 3, 2025
"Arranged home and auto with Hayden Worrell."
"Melissa, Thank you for your 5* review of my office and Hayden! We sincerely appreciate your feedback! Thank you for choosing my office and State Farm for your home and auto insurance protection. We are here for you whenever you need us! We're just a phone call, text, email or in office meeting away. ~ Monica Story, Owner #statefarmhome #statefarmauto #statefarmhutto"
Carl T
November 20, 2025
"Regina was awesome. She helped me when I had trouble viewing my insurance card on the App. Great service and highly recommended."
"Carl, Thank you for leaving us a review! Regina is awesome isn’t she! I’m glad she was able to assist you with your request. Now you’ll have access to your proof of insurance 24/7 on your app. Don’t hesitate to reach out anytime if you need anything else, we appreciate your business. ~ Monica Story, Owner #storyteamtx #statefarmcar "
Chasity Douglas
October 21, 2025
"✨✨✨great customer service! Thanks !"
"Thank you for your review Chasity! I’m so happy to hear my team provided great customer service. We value our customer relationships and look forward to a long business relationship with you! ~ Monica Story, Owner #huttostatefarm #statefarmauto"
Who AmI
October 21, 2025
"I am writing this review to share how much I love State Farm. I love having and knowing who my agent is. I love the fact that whenever I have an issue or a concern I feel like a priority with the company. I always receive a quick and thorough response to my questions when I reach out to them. I love how my agents keep me informed on what’s new with the company and on any insurance policies that may be beneficial to me and my loved ones. I thank you all from the bottom of my heart for always being there in my time of need."
"Thank you for your 5* review! We appreciate it very much. ~ Monica Story, Owner #texasautoinsurance"